Methodology
How we measure retention.
The number we publish is simple: of the candidates we placed, the share still employed at 24 months after their start date.
- What counts
- Every full-search placement - hourly, retained, or contingent. If we ran the search, it counts.
- What retained means
- Still employed with the client at 24 months - in the seat we filled, in another seat, or promoted. An internal move counts. A promotion counts. A departure counts against us.
- How we track it
- Client check-ins that continue past the 90-day integration window, and annual account reviews.
- What we don’t do
- We don’t exclude inconvenient placements, and we don’t count a replacement-guarantee re-run as two successes.
