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THE METHOD

Interviews collect opinions. This one collects evidence.

Results-Based Interviewing™ - the questioning method that surfaces what a candidate has actually produced under pressure, scored against a written definition of winning.

WHY INTERVIEWS MISS

Every step of most processes adds opinion. None adds evidence.

The intake adds opinion when it becomes a requirements dump instead of a performance standard. The recruiter screen adds opinion when it tests presence instead of history. The hiring manager interview adds opinion when it measures rapport instead of evidence. The debrief adds opinion when it becomes a vote instead of a review.

Each step compounds the error from the last. By the time you make the hire, you have six layers of opinion stacked on top of each other and no evidence underneath any of them. Results-Based Interviewing breaks the chain at step three - where the evidence either gets collected or doesn’t.

The full science of why interviews miss →

Research heritage since 1999 · 60%+ of the Fortune 500 have used Qualigence · 85% retention on placed candidates over 24 months

THE METHOD

01

Anchor on the outcome the role must produce.

Before any candidate enters, the definition of winning is written - performance at 90 days, 6 months, 12 months. The question is built from that standard, not from a generic competency library.

02

Ask for the moment it was hardest to produce it.

Not a general story. A specific moment when the role's core demand - the pressure condition it will create - was already on them. That moment is the test. Anything before or after is context.

03

Follow the pressure - what did they do first, what did it cost.

Sequence is evidence. What a candidate did in the first 48 hours of a real crisis tells you more about their decision-making than any answer they prepared. Cost tells you whether they owned the outcome or managed around it.

04

Score the answer against the definition of winning, in writing.

The standard set at intake is the referee. Evidence that meets it is evidence. Everything else is impression. The written file is what the decision review reads - not the debrief vote.

WHAT IT SOUNDS LIKE

COO ROLE

Walk me through the quarter your operating plan broke. What did you see first, what did you change, and what did the next quarter prove?

Strong read

Leads with the decision, not the circumstance. The change is named with specificity. The outcome is stated, not implied.

Weak read

Opens with context and takes three minutes to get to what happened. The recovery is attributed to the team. No outcome number.

CHRO ROLE

Walk me through the hire you approved over your own hesitation. What held at six months, and what didn't?

Strong read

Names the specific concern they overrode and what the 90-day signal confirmed. They changed something afterward.

Weak read

Defends the hire or attributes the gap to something external. The hesitation is minimized, not examined.

SALES LEADER ROLE

Tell me about the quarter your top rep left and you couldn't fill the seat. What did you do in the first two weeks?

Strong read

Names a decision, not a response. The pipeline math is clear. They owned the gap rather than managed around it.

Weak read

Describes team morale and customer reassurance. Their role in the outcome is absent or passive.

WHAT IT PRODUCES

A decision document. Not a culture-fit impression.

Every Results-Based Interviewing evaluation ends with a written file: the outcome the role demands at 90 days, 6 months, and 12 months; the evidence gathered for each standard; the specific gaps and remaining risk; and a recommendation based on the evidence, not the room’s feeling.

That file is what your decision review reads. It is also what the 90-day integration plan checks against. And it is what makes the post-hire conversation possible - when performance drifts from the standard, you can name it, because you wrote the standard before the search opened.

WHERE IT SITS

One engine, run twice. RBI is the second run.

The questions do not come from a library. The GDD Performance Engine™ runs on the client at intake and produces the written definitions. GuideSelection runs on the candidate and tests every definition - and Results-Based Interviewing is the method that does the testing, at step three, where evidence either gets collected or doesn’t.

Run 01 - The Blueprint

The GDD Performance Engine

Applied to the client at intake to produce the definitions.

01

Winning

With the client: define what winning in the role looks like at 90, 180, and 360 days - in writing.

02

Identity

With the client: define who the hire must be when pressure hits - a written behavioral standard.

03

Behavior

With the client: turn required capabilities into evidence targets, not skill labels.

04

Tolerance

With the client: name the red flags - exactly what will not be tolerated, regardless of resume.

05

Standards

With the client: set the weekly inspection rhythm that governs the search.

06

Performance

With the client: define the post-hire measurement plan before the search opens.

Run 02 - The Stress Test

GuideSelection

Applied to the candidate to test against exact definitions.

01

Winning

With the candidate: score their evidence against that written outcome document.

02

Identity

With the candidate: probe their history under those exact pressures.

03

Behavior

With the candidate: make them prove each capability via Results-Based Interviewing.

04

Tolerance

With the candidate: screen them against that red-flag protocol. Exceptions need a signature.

05

Standards

With the candidate: debrief their evidence against the written standard - not gut feel.

06

Performance

With the candidate: measure their actual integration at 30, 60, and 90 days against the day-one definition.

LEARN IT

REI Certification

Recruitment Education Institute (REI) certifies recruiters and TA teams in the full Results-Based Interviewing system - from intake design through the written evidence file. The credential that says you lead hiring decisions, not scheduling logistics.

Explore REI Certification →

Evidence Prompt Library

Role-specific evidence prompts built from the 6-Step Performance Engine™. Prompts for executive, sales, technical, and operational roles - each with its strong and weak read. Free download, no form.

Download the Evidence Prompt Library →

Ask questions only performance can answer.

34 questions. About fifteen minutes. A scored read of where your hiring breaks.

Guide, Don't Drive™ installs Human Performance across four domains. LLI (the Lowisz Leadership Institute) and CBI (the Community Bankers Institute) install it in your leaders. Qualigence and Qualigence Staffing install it in your selection - every hire. REI (the Recruiter Education Institute) teaches it. GuideOS, the operating rhythm, runs it every week. Steve Lowisz wrote it. One system. Different doors.

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