The engagement at a glance
Named-client case study
Support high-volume hiring while keeping individual screens consistent.
Qualigence built sourcing infrastructure and standardized the screen.
Improved conversion, lower average cost per hire, and a scalable process for hourly and salaried roles.
A concise summary of the engagement detailed below.
Problem context
The situation behind the search
Qualigence began working with Valvoline in April 2019 to build a more robust and efficient talent acquisition process. The system needed to support both salaried and hourly hiring volume without sacrificing quality in individual screening decisions.
The partnership focused on three practical objectives: distinguish must-have requirements from nice-to-have criteria, strengthen communication with hiring partners, and tailor search methods to different role types across the organization.
The approach
How Qualigence addressed the challenge
STEP 1
Clarify essential role criteria
Qualigence separated essential requirements from desirable ones and removed criteria that did not help predict performance, streamlining candidate selection.
STEP 2
Add full-cycle recruiting capacity
Additional recruiting resources augmented Valvoline's internal team, with targeted sourcing focused on the role types creating the greatest volume pressure.
STEP 3
Create transparent communication
Structured communication cadences with hiring partners and integration with Valvoline's iCIMS applicant tracking system improved visibility across the process.
STEP 4
Tailor the search by role type
Sourcing, research, and recruiting strategies varied by need because high-volume hourly hiring required a different method from salaried professional searches.
Documented evidence
Outcomes from the engagement
Qualified candidate volume
The refined sourcing approach produced significant qualified submittal volume across the engagement.
Better funnel conversion
Submittal-to-interview and interview-to-hire conversion improved, indicating stronger upfront qualification and role alignment.
Lower average cost per hire
Efficiency gains in sourcing and evaluation reduced average cost per hire relative to the prior approach.
A scalable operating model
Valvoline gained a repeatable framework for high-volume hourly and salaried professional hiring, and the partnership continued beyond the initial engagement.
Relevant organizations, roles, and methods
- Valvoline
- iCIMS
- Recruitment process outsourcing
- High-volume hourly hiring
- Salaried professional hiring
