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According to Kyle Feldscher of MLive Media Group, a new study by Michigan State University has found a lack of energy and efficiency among employees who consistently offer negative feedback about their company. This is especially true for those who ruminate on this negativity rather than attempting to offer constructive, problem-solving advice.
With a lack of constructive criticism and a plethora of complaints, negative employees gradually exhaust themselves to the point that their productivity drops. They often become hostile and bitter, further exasperating the issue. In order to keep morale high and suggestions constructive, management must address the problem of the negative employee.
- Open-Door Policy: According to Professor Russell Johnson, conductor of the Michigan State University Study, encouraging constructive criticism allows for the utilization of such complaints and higher workplace morale.
- Address the Problem: Dr. David Javitch’s “5 Steps to Deal with Difficult Employees” notes that many employers fail to approach the negative employee. In other words, the problem will not fix itself.
- Encourage Problem-Solving: When an employee comes to you with a complaint, ask him or her how they propose solving the problem. Promote positive change as opposed to negative ruminations.
Turning negative thoughts into constructive criticism allows management to address problems in the workplace more efficiently while also promoting positivity among employees. With higher morale comes higher productivity, energy, and commitment to employers. Therefore, managers should not fail to address the case of the negative employee.